Returns & Exchanges
At Exult Planet, we want your home to feel perfect, which is why we offer a 30-day return policy on all furniture and decor items in their original condition. If you are not completely satisfied with your purchase, our streamlined process ensures a quick and easy resolution.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all hardware and assembly manuals are included to avoid restocking fees.
- 3.Ship the Item
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location near you.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund back to your original payment method within 5-7 business days.
